pibas core - business relationship module
The Business Relationship Module (BRM) is an extension of the commonly known Customer Relationship Module (CRM), mainly because it provides customer based institutions the facilities to keep, review & maintain information related to the customer. The principal benefits of this module are that it provides a unique identification number for each customer, known as the Business Relationship Number (BRN) & Consolidated MIS for customers.
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salient features & benefits
- Unique identification of each customer, known as the Business Relationship Number [BRN]
- Consolidated MIS for customers
- Helps in defining a Group of Individuals as a guarantor of Micro Finance Loans
- Thorough Individual & Corporate profiles
- Directors managed as BRN
- Shares information and various details of Directors
- Assists in tracking down the directors of defaulted corporate customers
- Enhances the capabilities of the Recovery Department
- Facilitates marketing efforts
- Facilitates Risk Management
- Enhances collateral management, limits management, exposure management and control in a centralized banking environment
- Provides the ability to attach, retrieve and view customer profile & business documents
- Credit card & Debit card information
- BRN is linked with different modules, such as, Loan & Micro Finance, Leasing, Collateral Management System etc.
- MIS information in various forms showing exposure & business of BRN holder
- Provides Central Bank reports based on BRN profile & exposure
- Assigning officers to BRN
- Customized information can be added into the profiles of business entities